Job Description

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Client Services Manager at BJ’s Wholesale Club


At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Client Services Manager who can lead the creation and implementation of marketing events for BJ’s Wholesale Club locations. The Client Services Manager is responsible for the creation, approval, and the implementation of events. In this highly visible role, the Client Services Managers' responsibilities will focus on being the key point of integration across multiple internal functions as well as the client and retailer to ensure the seamless delivery of events. Your mission is to create and deploy a culture of service excellence that exceeds client and retailer expectations.


Bring your skills and build your career with IN Connected Marketing Services, the marketing division of the Company, where our focus is on influencing buyer behavior and driving sales through shopper marketing, experiential marketing, in-store event services and more.  We form close relationships with leading brands and retailers that matter most. Apply today!


What we offer:

  • Full-Time Benefits (Medical, Dental, Vision, Life)
  • 401(k) with company match
  • Training and Career Development
  • Generous Paid Time-Off 


  • Perform project management duties to include: event program tracking, timeline development and management, budget management, pre- and post-promotional analysis, and reporting.
  • Supervise team members and monitor their daily reporting and task performance.
  • Ability to make autonomous decisions on behalf of our company strategy.
  • Develop effective client and retailer relationships to facilitate communication and execution with internal departments to ensure that deliverables are successfully achieved. 
  • May be responsible for monitoring and adjusting project budgets and billing to ensure accuracy and timeliness. Responsible for over site of timeline revisions.
  • Travel and Driving are essential duties or functions of this job, may travel up to 25%.


  • Bachelor's degree or equivalent experience required
  • 1-3 years of experience in consumer products, brand, or agency experience in event execution preferred
  • Possess negotiation, project management and research, analysis, and presentation skills. 
  • RetailLink knowledge a plus
  • Creative thinker and self-starter who is able to effectively handle multiple tasks and projects simultaneously
  • Strong organization, negotiation, and problem-solving skills
  • Excellent written and verbal communication skills
  • Able to build and maintain strong client relationships

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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